Frequently Asked Question (FAQ)

How can I join your mailing list?

You can join our mailing list by using the sign-up form located in the footer of every page on our website. Just look for the prompt that says, “Get updates from Alec Zeck and The Way Forward here!”, enter your name and email address, and click Submit.

How do I list my business in your directory?

It’s easy to register your business! Simply visit our Directory Registration page (linked in our website’s footer). Click “Register Today,” complete your account details, and then click “Sign Up.”

A welcome email will arrive shortly with instructions on how to add and manage your business listing(s).

Please Note: If you’re also a member of our online community, this business directory account is separate. Make sure you’re logged out of your membership account and use a different email address when creating your directory account.

How do I join the community membership?

Visit our Join Us page to get started. You’ll choose between our Gold or Platinum membership tiers, click “Pick Plan,”and then provide your account and payment information to complete the sign-up. After signing up, you’ll be automatically logged in and receive a welcome email with all the details for accessing and using your account.

Is the membership limited to the USA, or can anyone worldwide join?

Our community membership is worldwide. While many of our current members are based in the US (we’ve only been live for a few months and are growing fast!), we’re excited to welcome people from all over the world.

What is your refund policy?

All membership subscriptions are nonrefundable.

Membership subscriptions can be canceled at any time, and you will still have access to your membership until your subscription ends.

All subscriptions are set to autopay, which means our system will charge you automatically on your renewal date and all renewal payments are non-refundable.

However, we do make some exceptions for customers with special circumstances. Please contact us at [email protected] and our team will look into your request.

To avoid any charges, you must cancel the subscription prior to the renewal.

For more details, you can review our full refund and cancellation policy here.